Please be advised that AIRAH does not offer technical or legal advice relating to the HVAC&R industry. Instead, it is our mission is to create an Australian HVAC&R industry that is highly skilled and professional, safe, sustainable and environmentally effective.

AIRAH is not able to make arbitration calls on equipment and installations issues. Please contact your provider in the first instance if this does not work, or please contact the Office of Fair Trade in your state/territory for further information and support.

Dispute resolution

• ACT – Access Canberra Fair Trading
• NSW – NSW Fair Trading
• NT – Northern Territory Consumer Affairs
• Qld – Fair Trading Queensland
• SA – Consumer and Business Services
• Tas – Consumer, Building and Occupational Services
• Vic – Consumer Affairs Victoria
• WA – Consumer Protection Western Australia

HVAC&R Search

• Online – hvacrsearch.com.au
• In print – HVAC&R Search Compendium

Licensed contractors

• Australian Refrigeration Council (ARC) – lookforthetick.com.au

Energy information

• Energy Rating – energyrating.gov.au
• FairAir – fairair.com.au
• YourHome – yourhome.gov.au

Other

• Australian Consumers’ Association – choice.com.au
• Airconditioning and Refrigeration Equipment Manufacturers Association of Australia (AREMA) – arema.com.au

To contact AIRAH, please click here.

This page was last updated January 13, 2023