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Air conditioning 101

Demystify the language of HVAC


Air Conditioning 101 is an introductory online course for non-technical people. Designed for sales professionals, facilities managers and administration staff and completed online in your own time, this comprehensive overview of HVAC (Heating, Ventilation and Air Conditioning) will give you the confidence you need to deal with mechanical service providers.


Topics include:

  • Why air conditioning?
  • What heats/cools a room?
  • Personal comfort
  • The refrigeration cycle
  • Air conditioning types
  • Cooling towers and Legionnaires disease
  • Air systems
  • New HVAC technologies
  • Climate zones and climate change
  • Energy and air conditioning
  • Reducing energy load
  • Regulations and compliance
  • Fire and smoke control
  • Maintaining HVAC
  • Documenting and reporting

This course is designed for:

  • Anyone without a technical background
  • Administration staff
  • Facility managers
  • Building operations staff
  • Air conditioning sales staff


Length of course/Duration

  • Delivery method: online
  • Length: 4-6 hours over 1 month
  • Assessment included: Self test


Please click here to download the PDF registration flyer. Email for more information.

Single registration

AIRAH member: $205
Non-member: $315


Cancellation and refund policy

Registration may be cancelled up to five working days prior to commencement of the course with participants either transferring to another course / event or receiving a refund less a 20% administration fee. No refund will be given where cancellation is 24 hours or less. In all other cases of cancellation the extent of any refund will be at the discretion of AIRAH. 

You may substitute another participant at any time prior to the event date should the nominated person be unable to attend. Where the course has entry requirements, these must be met by any substitute participant. Where a non member replaces a member the difference between member and non member rates will be charged. Requests for refund can be made by email to


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This course was developed with financial assistance from the Australian Government.